Comments for Contact Center Outsourcing

Comment on Resistirse al cambio es automarginarse. by Tweets that mention Resistirse al cambio es automarginarse. | Contact Center Outsourcing -- Topsy.com

Wed, 05 Jan 2011 14:29:11 +0000

[...] This post was mentioned on Twitter by Angel Arroyo, Rafael Pérez. Rafael Pérez said: Resistirse al cambio es automarginarse. http://f.ast.ly/9V7M9 [...]

Comment on Social Media by Tweets that mention Social Media | Contact Center Outsourcing -- Topsy.com

Tweets that mention Social Media | Contact Center Outsourcing -- Topsy.com — Thu, 23 Dec 2010 13:47:57 +0000

[...] This post was mentioned on Twitter by BrandMetric, Rafael Pérez. Rafael Pérez said: Social Media http://f.ast.ly/HL9qB [...]

Comment on Un modelo de soporte online. Redes sociales by Tweets that mention Un modelo de soporte online. Redes sociales | Contact Center Outsourcing -- Topsy.com

Fri, 10 Dec 2010 14:26:28 +0000

[...] This post was mentioned on Twitter by INFORPRESS VALENCIA and Angel Arroyo, Rafael Pérez. Rafael Pérez said: Un modelo de soporte online. Redes sociales http://f.ast.ly/abkps [...]

Comment on Comunidades Online by Tweets that mention Comunidades Online | Contact Center Outsourcing -- Topsy.com

Fri, 26 Nov 2010 10:46:35 +0000

[...] This post was mentioned on Twitter by Jose M. Pena, Rafael Pérez. Rafael Pérez said: Comunidades Online http://f.ast.ly/58nwr [...]

Comment on Nuevos canales de comunicación, nuevas oportunidades de negocio. by Tweets that mention Nuevos canales de comunicación, nuevas oportunidades de negocio. | Contact Center Outsourcing -- Topsy.com

Thu, 04 Nov 2010 22:27:52 +0000

[...] This post was mentioned on Twitter by Agustí Molías, Rafael Pérez. Rafael Pérez said: Nuevos canales de comunicación, nuevas oportunidades de negocio. http://f.ast.ly/fYE37 [...]

Comment on Q3-2010 resultados globales sector Contact Center by Tweets that mention Q3-2010 resultados globales sector Contact Center | Contact Center Outsourcing -- Topsy.com

Thu, 28 Oct 2010 22:09:50 +0000

[...] This post was mentioned on Twitter by Agustí Molías, Rafael Pérez. Rafael Pérez said: Q3-2010 resultados globales sector Contact Center http://f.ast.ly/yQTuF [...]

Comment on The Six Elements Of An Experience by Tweets that mention The Six Elements Of An Experience | Contact Center Outsourcing -- Topsy.com

Wed, 29 Sep 2010 17:08:53 +0000

[...] This post was mentioned on Twitter by Rafael Pérez, Rafael Pérez. Rafael Pérez said: The Six Elements Of An Experience http://f.ast.ly/UYJQ4 [...]

Comment on 5 Grandes tendencias del Contact Center by Tweets that mention 5 Grandes tendencias del Contact Center | Contact Center Outsourcing -- Topsy.com

Thu, 09 Sep 2010 14:18:49 +0000

[...] This post was mentioned on Twitter by Rafael Pérez, Rafael Pérez. Rafael Pérez said: 5 grandes tendencias del Contact Center http://f.ast.ly/D88TM [...]

Comment on Por qué las redes sociales son tan importantes by Tweets that mention Porqué las redes sociales son tan importantes | Contact Center Outsourcing -- Topsy.com

Fri, 06 Aug 2010 11:24:44 +0000

[...] This post was mentioned on Twitter by Rafael P. Campoamor, Rafael Pérez. Rafael Pérez said: Porqué las redes sociales son tan importantes http://f.ast.ly/BhELC [...]

Comment on Los KPI’s. La clave para clientes y proveedores. by Tweets that mention Los KPI’s. La clave para clientes y proveedores. | Contact Center Outsourcing -- Topsy.com

Thu, 05 Aug 2010 09:32:36 +0000

[...] This post was mentioned on Twitter by Jose M. Pena, Rafael Pérez. Rafael Pérez said: RT Los Kpi's. La clave para clientes y proveedores. http://www.rafaelperez.info/?p=127 [...]